Kaya Natural
Frequently Asked Questions
Everything you need to know about our naturally dyed home essentials, materials, care, and orders.
What makes Kaya Natural products different?
Our home essentials are made with natural fibres and thoughtfully selected plant-based dyes. Each piece is designed to bring warmth, comfort, and a quieter connection to the materials around you.
Are your colours made with natural dyes?
Yes. We use natural dye processes to create our colour palette. Because natural colour responds to light, water, and the character of each fibre, gentle variations are part of what makes every product unique.
How should I care for my Kaya Natural products?
Wash gently in cool water with a mild, pH-neutral detergent. Avoid bleach, harsh chemicals, and prolonged direct sunlight. Air dry whenever possible and follow the care instructions included with your product.
Can natural-dyed colours vary from the photographs?
Yes. Screen settings, lighting, and the natural dyeing process can create subtle differences in colour. These gentle variations are expected and are not considered defects.
Do you offer custom or wholesale orders?
We welcome conversations with designers, boutiques, and hospitality partners. Please share your requirements through our contact page so our studio team can help with availability and possibilities.
How can I get help with an order or product?
We would be happy to help. Visit our Contact Us page or write to info@kaya-natural.com with your question and, if relevant, your order details.